In a Customer Satisfaction survey it has become clear that those who buy Samsung products are over-all happier with their experiences. The Galaxy SIII and Note II sit at the top of the chart with a score of 84 which is 2 points higher than that of their main competitor’s 82.
Interesting enough, the Galaxy SIII tops the list over the iPhone 5 which came out nearly half a year later. The S4 was exempt from this list due to the fact that this study was done before its release.
Apple, you may have the single best selling phone.. but are your consumers really happy with your products?
(Source: ASCI via CNet)